LAST UPDATED – 8/04/2016
We are pleased that you have elected to visit this Website (referred to herein as the “Website” or the “Site”), operated by, or on behalf of, Panasonic Energy Corporation of America on its own behalf (collectively, “Panasonic”, “us” and “we”).
California Privacy Rights. Under California law, California residents who have provided personally identifiable information to a company may have the right to request a list of all third parties to whom that company had disclosed such information for the third parties’ direct marketing purposes during the preceding calendar year, along with a list of the categories of Personal Information that had been so disclosed. However, Panasonic’s policy, as disclosed on this Website, does not currently permit Panasonic to share the Personal Information about you collected at this Website with non-affiliated third parties for such third parties’ direct marketing purposes. Moreover, even if Panasonic’s policy permitted the disclosure of Personal Information to third parties for such third parties’ direct marketing purposes, because Panasonic provides you with an opportunity to opt out of such disclosure, Panasonic does not have to provide you with such lists. If you are a California resident who would like information on how to exercise your rights concerning third party disclosures, you may send an email to [email protected].
Collection and Use of Information
Personal Information is information that uniquely identifies you, such as your name, address, email address and telephone number. At times, Panasonic may collect your Personal Information. For example, we collect your Personal Information if you create an account, purchase a product on the Website, or send us an email, and provide us with your name, address, telephone number and/or email address. If you are purchasing goods at our website, you may be asked to provide certain financial information, such as credit card information to our payment processers (which will be used solely for your purchase and not retained). We may also collect your Personal Information if you post, display and/or publish User Content on the Website. Additionally, when you enter any password-protected area of this Website, then this Website will recognize who you are and will collect information that you submit. Any information collected about you from this Website may be associated with other information that Panasonic has collected about you.
REMEMBER to exercise discretion and caution when you post content on this Website – any Personal Information so posted will not be held confidentially, and it may be publicly viewable. With respect to all communications you make to or through the Website, including but not limited to feedback, questions, comments, suggestions and the like: (i) you shall have no right to confidentiality in your communications and Panasonic shall have no obligation to protect your communications from disclosure; (ii) Panasonic shall be free to reproduce, use, publish, display, disclose and distribute your communications to others without limitation, in any way now known or hereafter devised; and (iii) Panasonic shall be free to use any ideas, concepts, know-how, information, data content or techniques contained in your communications for any purpose whatsoever, including but not limited to the development, production and marketing of products and services that incorporate such information, without any compensation to you.
Financial Information. Our payment processers process your payment for any purchases or sales made on the Website, to protect against or identify possible fraudulent transactions, and otherwise as may be reasonably needed to manage our business in connection with your transaction. This financial data is not retained after your transaction has been completed.
An IP (Internet Protocol) address is a number that is automatically assigned to your computer by your internet service provider when you log on. Your IP address is not linked to your Personal Information but Panasonic does reserve the right to use IP addresses to identify individuals who threaten the Website or other users or visitors. IP addresses may also be used to help diagnose problems with the Website and to gather broad demographic information.
When you access the Panasonic Website, Panasonic will automatically receive some information about your use of the service. The type of information that is automatically collected by Panasonic includes such things as the date and time of access of the Website, the Internet protocol (IP) address of the computer that you are using, the domain and host from which you access the Internet, your browser software and operating system, the referring website address, and the specific activities you are engaged in while visiting the Website. This aggregate tracking information is used to help Panasonic improve and enhance the website experience for all of its visitors.
You must be 18 years of age to use the Website. Panasonic does not knowingly collect or maintain any Personal Information from children under the age of 13, and no part of this Website is designed with the purpose of attracting such children.
Use of Your Personal Information
We use your Personal Information for the purposes for which it is submitted, such as to reply to your emails, an interactive chat session, and inquiries, to allow you to participate in promotions, such as contests, and to purchase products through the Website. Your Personal Information may also be used in the following ways:
- to deliver materials, information and services to you,
- to give you notice of and/or resolve any problems that may arise in connection with our services,
- to better understand the needs and interests of our customers,
- to analyze the success of our products and services and Website,
- to manage the Website’s interactive functionality,
- to help Panasonic improve and enhance the Website experience for all of its visitors, and customize the content on our Website,
- for compliance with Panasonic’s legal and regulatory obligations,
- as otherwise reasonably required to provide customer services and maintain the Website,
- to investigate potential breaches of the Terms and Conditions of the Website,
- to investigate potentially unlawful activity,
- as permitted by law.
We may also use your Personal Information to contact you via direct postal mail and/or electronically to the extent such activity is permitted by law, and, with your consent, regarding your relationship with Panasonic. This information may also be used to help Panasonic and its commercial partners deliver targeted advertisements, promotions and other initiatives to you.
Opting in and opting out of electronic communications. At certain points where Personal Information is collected on our site, there may be a box to indicate that you wish to receive certain information or communications from Panasonic. You may opt out of receiving electronic communications, such as emails from Panasonic at any time. In all of our electronic communications you will be given the opportunity to opt out of receiving future communications. You may also opt-out or change your preferences by logging in to your account on the website, navigating to the “My Profile” page and un-checking the checkbox labeled “Please add me to the Panasonic email list. We’ll send you updates about sales and promotions” or by sending an email to [email protected].
Do Not Track Signals. Certain web browsers provide users with an option by which you may have your browser send a “Do Not Track” signal to websites that you are visiting, advising the recipient website that you do not want to have your online activity tracked. However, the way browsers communicate such “Do Not Track” signals is not yet uniform and accordingly, our Website does not take any action in response to such signals. In the event a final standard is developed and accepted, we may reassess how we should respond to such signals.
Use of Your Personal Information Within Panasonic. In order to provide you with efficient and reliable services and to improve product and service options available to you, Panasonic may share your Personal Information with our affiliated entities, in which case your personal information will be collected, used, disclosed, managed and stored in accordance with this policy as set forth herein. Our affiliates are companies controlled or owned by us, or companies that control us, or are under common control with us. This Website is intended for users in the United States and its territories and possessions, but if you use the Website from any country outside the United States, the various communications will necessarily result in the transfer of information across international boundaries, and by visiting the Website, you consent to these transfers as required or permitted by applicable law.
The Website makes use of “cookies” – small data files which we may send to your computer on the basis of the information that we have collected about your visit. They contain information allowing us to recognize when you are visiting the Website and to keep track of your preferences. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on our site. Cookies are stored in your computer’s browser or on your hard disk and can then be retrieved by the website. This Website uses two kinds of cookies: so-called “session” cookies, which are deleted from your computer when you leave the Website and are used purely to help you to navigate around the Website; and “persistent” cookies, which remain on your computer so that the Website can recognize you when you return. The Website also uses plug-ins. A plug-in is a piece of software which the user downloads into the user’s web browser that allows certain web-based software to operate. In order to interact on the Website, you may be required to install certain plug-ins.
We may also use third-party advertising companies to target and show you advertisements when you visit the Website. These third-party advertisers may send “cookies” to your computer or other device to gather information about your preferences to provide you with advertising that is more likely to relate to your interests.
If you want to delete any cookies that were already sent to your computer or personal device, please refer to your web browser’s “Help” facility. In addition, most web browsers can be set to prevent you from receiving new cookies, notify you before accepting cookies or disable cookies altogether. Details about this can normally be found in the “Help” facility provided with your browser. Please note that if you disable cookies you may not be able to take advantage of some of the Website’s interactive functionality.
Panasonic offers you choices about the collection of information on our Site. Panasonic adheres to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising. If you decide you do not want to receive personalized ads from third-party advertisers and ad networks please visit www.AboutAds.info/choices, where you can learn more about opting out from receiving interest-based advertising.”
Disclosure of Information to Non-Affiliated Third Parties
Panasonic will not sell, rent or market Personal Information collected on this Website to non-affiliated third parties for their marketing purposes, unless we have your consent. However, Panasonic may disclose aggregated statistics about visitors to its Website, along with anonymous information concerning individual visitors of its Website. We may combine anonymous information and/or aggregate information we collect with additional anonymous information collected from other sources. We may share anonymous information (including aggregate information) we collect regarding our users with third parties (such as advisors, promotional sponsors, and investors) for various business purposes including conducting general business analysis, and developing website content and services.
Retention of Personal Information
Personal Information is retained to deliver our services, to otherwise fulfill identified or apparent purposes, and for record-keeping. At some point Panasonic may elect to destroy, erase or anonymize your Personal Information. Once anonymized, Panasonic undertakes not to re-identify the information.
Information posted on the Website may continue to be displayed on this Website, or on any successor website for as long as the Website or any successor site is available, and may be archived by third party websites. You may request access to your Personal Information in order for it to be updated or removed from a particular webpage by writing to [email protected]. To the extent permitted by applicable law, we reserve the right to refuse requests for the removal of Personal Information from the Website.
Your Privacy Choices – Limiting Information Sharing/Accessing Your Information
You may have the right to request access to the Personal Information that we hold about you, which includes the right to amend or correct that information, as appropriate, and to receive an account of how it has been used and a list of the organizations to whom it has been disclosed. In some circumstances, you may have the right to object to Panasonic’s use of that Personal Information. If you are unable to access and update your information by logging into our website, you may request access and update your Personal Information.
To protect the confidentiality of your information and respect your wishes for how it is used Panasonic offers “opt out” alternatives. Specifically, you may instruct us not to share Personal Information about you with our affiliated entities. As noted above in “Opting In and Opting Out of Electronic Communications”, you may also opt-out of receiving electronic communications from us at any time. You may make your privacy choice at any time and it will remain in effect until you change it.
If you would like to check, change, or confirm your privacy choices please contact us at: [email protected]
Protection and Security of Information
Panasonic maintains reasonable standards of confidentiality and security for this Website and the Personal Information collected from this Website. Physical, technical, electronic and managerial procedures have been employed to safeguard the security and integrity of Personal Information collected through this Website. The Personal Information you provide is secured using industry standard security technology. Panasonic also restricts its own employees’ access to Personal Information. However, it is possible that someone may intercept or access communications, transmissions and/or Personal Information. You must also seek to protect against unauthorized access to any passwords and/or accounts that you use in connection with this Website, and you should remember to log off of the Website once you have completed your activities on the Website or if you have decided to step away from your computer.
In the event that Panasonic determines that there has been a security breach that results in the unauthorized disclosure of Personal Information to a third party, Panasonic will promptly notify consumers whose Personal Information it reasonably believes has been compromised by posting information on the Website and, if email contact is possible, then also by sending an email notification with respect to the situation.
You acknowledge that the security of online transactions you conduct using the Website cannot be guaranteed. To the fullest extent permitted at law, Panasonic shall not accept responsibility for misuse or loss of, or unauthorized access to, your Personal Information.
Your Responsibility for Your Username and Password. If you have an account with this Website, you are solely responsible for the security of your username and password, and shall take precautions to keep your password private to prevent any unauthorized use. Neither Panasonic nor any other person or entity will be responsible for any losses, damages or consequences suffered due to careless or unauthorized use of a password. Please see the Terms and Conditions for this Website for further details.
Links to Other Websites
From time to time, the Panasonic Website may contain links to other websites that are not controlled and/or maintained by Panasonic. Please be aware that these other websites may have different privacy policies which may subject you to different privacy practices. Please review the privacy policies of such other websites for information concerning what information is collected on such websites and how it is used. Panasonic is not responsible for the contents or privacy practices of any linked site or any link on a linked site.
Attn: Privacy Officer
If you have any questions concerning California Privacy Rights you may contact us at [email protected].